bd330 Terms & Conditions

This page contains the full terms and conditions for using bd330's services. By creating an account and starting to play, you confirm that you have read and agreed to all the terms below. If you have any questions, please ask via 24/7 live chat before you begin playing.

Eligibility Requirements

To open an account and play at bd330, you must meet the following requirements:

• You must be at least 18 years old.
• You must be a resident of Bangladesh and hold a valid bank account or mobile banking account (bKash, Nagad, Rocket, Upay) in your own name.
• Only one account per person is allowed — opening multiple accounts from the same device or IP address is strictly prohibited.
• You must play for yourself and of your own free will; playing on behalf of others or working with professional betting syndicates is not permitted.

Account Registration & Verification

At registration, you must provide your real name, an active phone number, and your correct date of birth. Before your first withdrawal, you will need to upload one of the following documents for identity verification:

• National ID Card (NID)
• Passport
• Driving Licence

Once your document is submitted, verification is completed within 6 hours. Until verified, deposited funds can be used for gameplay, but withdrawals will not be processed.

Deposit Rules at bd330

Here's what you should know before making a deposit:

If you face any deposit issue, save the transaction reference number — showing it in live chat will help resolve it faster.

Withdrawal Rules

Keep the following in mind before making a withdrawal:

• Minimum Withdrawal: ৳800
• Maximum Daily Withdrawal: ৳95,000
• Withdrawals are usually processed within 19 minutes; your first withdrawal may take up to 2 hours.
• You can only withdraw to the same payment method used for your deposit.
• If your account verification is incomplete, withdrawals will be automatically held.

Bonus Terms & Conditions

Before claiming the welcome bonus or any ongoing offer, please note the following:

• If wagering is not completed within 7 days of receiving the bonus, the bonus will be forfeited.
• Multiple bonus offers cannot be claimed at the same time.
• Bonus funds can only be used to play games in the bd330 game lobby — direct withdrawal is not allowed.
• If it is found that someone has abused the system to claim a bonus, that bonus and any winnings from it will be cancelled.

Gaming Code of Conduct

To maintain a fair gaming environment for everyone, all players must follow these conduct rules:

• Use respectful language when interacting with dealers and other players in the live casino.
• Using automated bots or scripts to play is strictly prohibited.
• Taking advantage of technical errors is not allowed; any winnings from such incidents may be voided.
• Any attempt to manipulate game results will result in a permanent account ban.

What actions are strictly prohibited?

Any of the following actions will result in immediate account termination and your balance may be confiscated:

• Money laundering or any illegal financial activity
• Creating an account using someone else's identity
• Running multiple accounts under the same person's name
• Bonus abuse — such as claiming bonuses across multiple accounts while pretending to meet wagering requirements
• Attempting to hack the platform or breach its security

Responsible Gaming Guidelines

bd330 believes gaming is for entertainment — not as a way to earn income. That is why we have put several protective measures in place:

• Set Deposit Limits: You can set a daily or weekly deposit limit whenever you want.
• Self-Exclusion: You can request to temporarily or permanently close your account at any time.
• Take a Break: Contact our 24/7 live chat and we can pause your account for 7 or 30 days.
• If there is any suspicion that someone under 18 is playing, the account will be suspended immediately.

How Your Information Is Used

The information you provide during registration is used only for account verification, payment processing, and compliance with applicable laws. We do not sell or share your data with third parties. For more details, please read our Privacy Policy.

What happens if bd330 changes the Terms?

If any changes are made to the Terms & Conditions, a notice will be posted on the website and an SMS will be sent to your registered number. Continuing to use the platform after the changes means you have accepted the updated terms.

The date of the latest update will always be shown at the top of this page. To view an older version, please contact our support team.

How to Contact Support

If you have trouble understanding any terms or need to raise a complaint, use any of the following:

• 24/7 Live Chat: Click the chat icon at the bottom of the website — you will usually get a response within 2 minutes.
• In-App Support: Start a chat directly from the "Help" menu in the bd330 App.
• After submitting a complaint, you will receive a written response within 48 hours.